Privacy Policy

Compliant with nLPD (Switzerland) and GDPR (EU)

DontPanicLabs is committed to protecting the privacy of its website users. This privacy policy explains how we collect, use and protect your personal data, in accordance with the Swiss Federal Data Protection Act (nLPD) and the General Data Protection Regulation (GDPR).

1. Data Controller

DontPanicLabs

Responsable : Filipe Da Costa Damas Ditria

Adresse : Rue du College 7, 1800 Vevey, Switzerland

Email : hello@dontpaniclabs.tech

For any questions regarding your personal data, contact us at the email address above.

2. Data Collected

Via forms

First and last name
Email address
Phone number (optional)
Company name (optional)
Information about your project (type, budget, timeline)
Messages you send us

Via Plausible Analytics

We use Plausible Analytics, a privacy-respecting solution:

No personal data collected
No cookies used
Aggregated and anonymous data only
Pages visited (global statistics)
Traffic source (search, direct, referrer)
Country of origin (without precise geolocation)
Device type and browser (anonymous technical info)

3. Purposes and Legal Bases

Finalite	Base legale
Respond to your contact requests	Legitimate interest / Pre-contractual measures
Prepare commercial proposals	Pre-contractual measures
Improve our website (anonymous statistics)	Legitimate interest
Comply with legal obligations	Legal obligation

4. Retention Period

Contact data (forms)3 years after last contact

Client data (contracts)10 years (Swiss accounting obligations)

Plausible statistics2 years (anonymous data)

5. Data Recipients

Your data may be shared with:

•Infomaniak Network SA (Switzerland) - Website and email hosting
•Plausible Analytics (EU) - Anonymous website statistics

We never sell your data to third parties.

6. Hosting and Security

•Website hosted at Infomaniak in Switzerland
•Data stored exclusively on Swiss servers
•Secure connection (HTTPS/SSL)
•No data transfer outside Switzerland/EU

7. Your Rights

Under the nLPD and GDPR, you have the following rights:

Right of access

Obtain a copy of your personal data

Right to rectification

Correct inaccurate or incomplete data

Right to erasure

Request deletion of your data

Right to portability

Receive your data in a structured format

Right to object

Object to the processing of your data

Right to restriction

Limit the processing of your data

Right of withdrawal

Withdraw your consent at any time

Right to lodge a complaint

File a complaint with a supervisory authority

To exercise these rights, contact us at hello@dontpaniclabs.tech. We will respond within 30 days.

8. Contact

For any questions regarding this policy or your personal data:

hello@dontpaniclabs.tech

DontPanicLabs - Rue du College 7, 1800 Vevey, Switzerland

9. Supervisory Authorities

Switzerland

Federal Data Protection and Information Commissioner (FDPIC)
www.edoeb.admin.ch

European Union (France)

National Commission on Informatics and Liberty (CNIL)
www.cnil.fr

10. Cookies

This website does not use cookies. We only use Plausible Analytics which works without cookies and respects your privacy.

11. Changes

We reserve the right to modify this privacy policy. The last update date will always be indicated at the top of this page.

Last updated : December 2025